The Agreement was updated on August 12, 2022 and came into effect on August 19, 2022.
Introduction 1.Service Content 2.Platform Use Specification 3.Third-party Products and Services 4.Notes on Privacy 5.Force Majeure and Exemption 6.Liability for Breach 7.Discontinuation or Termination of Services 8.Notice and Delivery 9.Dispute Resolution 10.Contact Us
1) Vehicle purchase support: You can enter the vehicle purchase support column on the homepage of TANK official website, where you will be provided with financial solutions for vehicle purchase, financial calculators, distributor inquiry and test drive reservation services. 2) TANK model: You can enter the model page through the model figure on the homepage of TANK official website to learn more about the model and test drive reservation. 3) Vehicle owner service: You can enter the vehicle owner service column of the TANK official website, where you will be provided with after-sales service, roadside assistance policy inquiry, parts information inquiry, maintenance appointment service, vehicle system upgrade inquiry and video operation instructions. 4) TANK Life: You can view relevant community contents through the Tank Life column 5) About Us: You can check the information about the TANK brand through the About Us column, including brand information, brand news, etc. 6) Download center: You can check and download the pictures and videos related to the vehicle model and the user manual foldouts of the model through "Download center". 7) My TANK App: You can log onto the TANK APP PC content editing page through "my TANK APP".
2.1 When using our services, you shall fill in and log in the account and use the account name, profile photo, personal profile and other account information in accordance with the seven bottom lines of laws and regulations, socialist system, national interests, citizens' legitimate rights and interests, public order, social morality and information authenticity. Illegal and bad information is prohibited in the account information. It is not allowed to register an account by fraudulent use, affiliated institutions or social celebrities or in other ways that may cause confusion. What's more, you guarantee that when filling in, logging in and using your account information, you shall not: (1) oppose the basic principles established in the Constitution; (2) endanger national security, divulge state secrets, subvert state power, and undermine national unity; (3) impair national honor and interests; (4) distort, vilify, blaspheme, deny the deeds and spirits of heroes and martyrs, and infringe upon the names, portraits, reputation, honor of heroes and martyrs by insulting, slandering or otherwise; (5) promote terrorism, extremism or incite terrorist or extremist activities; (6) incite national hatred and discrimination and undermine national unity; (7) undermine national religious policies or violate relevant national religious laws and regulations, and preach cults and feudal superstitions; (8) spread rumors and disturb economic order and social order; (9) spread obscenity, pornography, gambling, violence, murder, terror or instigate crime; (10) insult or slander others and infringe on others' reputation, privacy and other legitimate rights and interests; (11) involve other content forbidden by laws and administrative regulations. 2.2 We are entitled to refuse your registration in case of violation of laws and regulations or failure to observe the provisions of this clause during your registration and use of our products or services; If you have registered, we are entitled to take measures such as correction within a time limit, short-term ban, permanent ban and cancellation without informing you, and to report to the government authority.
When using products/services provided by a third party on our products, you shall also observe the agreement of the third party in addition to the Agreement. You should be fully aware of the features of third-party products or services, user agreements and privacy policies before choosing to use third-party products or services. We will fully review the qualifications of third parties, and require them to ensure that the products/services are of legal compliance and to protect your personal information.
You understand and agree that the Service may be affected as a result of force majeure and other risk factors during your use of the Service. Force majeure refers to any unforeseeable, insurmountable and unavoidable objective events affecting one party or both parties significantly, including but not limited to strikes, riots, fires, floods, storms, explosions, and wars, which may cause responsibilities held for the inability to provide services or delay in providing services. In case of the situation mentioned above, we will work hard to cooperate with relevant units as soon as possible, and strive to cope with it in a timely manner. However, we are exempted from liability to the extent permitted by law for the losses caused to you.
You understand and agree: If we find or receive reports from others that you violate laws and regulations and the rules for the use of the platform hereunder, we are entitled to take one or more of the following measures as the case may be (the specific measures and their duration shall be determined by us based on the circumstances of your violation of laws and breach of contract): warn you; delete and block the relevant content; restrict, suspend or terminate your use of our accounts and services, of part or all of the services; report and submit your use records and other information to relevant competent authorities, and investigate legal liability.
7.1 Termination by you You can terminate the use of related services in the logged-in state by contacting us through the methods given in the "Contact Us" section below. 7.2 Discontinuation or termination by us 7.2.1 Given the special feature of Internet services, we are entitled to change the service content, and may also interrupt, discontinue or terminate all or part of the services, including free or paid services, and inform you in the form of publicity on the TANK official website - News Center or the system pop-up window. 7.2.2 You understand and agree that we may regularly or irregularly maintain or overhaul the platform equipment, facilities, software and hardware that provide services. If such a situation causes the paid service to be discontinued within a reasonable time, you will be informed in advance in the form of publicity on the Tank official website - News Center or the system pop-up window. 7.2.3 We may temporarily or permanently discontinue, cancel or restrict your access to all or part of the Services at any time according to applicable laws. We will notify you before taking the action mentioned above. However, we may permanently or temporarily restrict, cancel or terminate your access to all or part of the Services without prior notice in case of: (a) You or anyone exercising your rights on your behalf engaging in fraudulent or illegal activities or providing us with false or misleading information; (b) Your failure to pay the service fee accordingly when using the charged network service; (c) Your failure to provide real personal information as required by law, or failure to provide reasonable proof if the information provided is inconsistent with that at the time of registration; (d) Response to requests from law enforcement or government agencies according to effective legal procedures; (e) Performing emergency system or hardware maintenance or update work; (f) Unforeseen technical, safety or business reasons. 7.2.4 Once your use of or access to the Service is discontinued, terminated or canceled by us, you will no longer be able to create an account or access the Service without our prior written permission. 7.2.5 The expiration or termination of the Agreement shall not affect the conditions expressly stated in the Agreement that shall remain operable or valid after its invalidation or termination, nor shall it affect any rights or obligations or any rights or obligations that shall survive the invalidation or termination of this Agreement. Any other clauses that remain valid after the termination or expiration of the Agreement shall survive the termination or expiration of contractual relationship between us.
8.1 Notice 8.1.1 You agree that we will serve you with notices of all kinds by reasonable means as follows: (I) Copy-writing publicly announced; (II) Website messages, pop-up messages and push messages from the client (III) E-mails, SMS, letters, etc. sent according to your reserved contact information. 8.1.2 We may send you information related to the service (such as system maintenance, security warnings, consumption records, legal instruments) if necessary, and you cannot cancel these important notices related to the service that are not commercial promotion in nature. 8.2 Delivery 8.2.1 We will notify you through the above contact information, including the written notice sent electronically, which includes but is not limited to announcements, SMS text messages sent to the phone number you provide, emails sent to the email address you provide, and website messages and system messages sent to your account, which will be deemed to have been delivered after they are successfully sent; The written notice sent with paper carriers shall be mailed according to the contact address provided, and shall be deemed to have been delivered at the time recorded by the postmark. 8.2.2 In case of any dispute arising from trading activities of our products/services, you agree that we and judicial authorities (including but not limited to the people's court) can serve you with complaint documents and legal documents (including but not limited to litigation documents) through modern means of communication such as SMS and e-mail. The mobile phone number, e-mail account and other contact information you specify to receive legal documents are the mobile phone number and e-mail contact information you provide when you register and update on our platform. The complaint documents and legal documents will be deemed to have been delivered when we and judicial authorities serve you with them according to the contact information mentioned above. The mailing address you specify is either your legal contact address or the valid contact address you provide. 8.2.3 You agree that the judicial authorities may serve you with legal documents in one or more of modes mentioned above as prescribed by the litigation law. In case the judicial authorities serve you with legal documents in multiply modes of service, the time of delivery shall be subject to the earliest one. 8.2.4 You shall guarantee that the contact information provided is accurate, valid and updated in real time. In case the legal documents fail to be served or are not delivered timely as a result of inaccurate contact information provided or failure to inform the changed contact information timely, you shall bear the possible legal consequences that may arise therefrom.
9.1 The conclusion, effectiveness, performance, interpretation, revision, termination, execution and dispute resolution of the Agreement shall be governed by the laws of the mainland of the People's Republic of China. If there are no relevant laws or regulations, reference shall be made to business practices and/or industry practices. 9.2 Any dispute or controversy between us shall be settled through friendly negotiation first. If the negotiation fails, both parties agree to settle it by a lawsuit brought to a people's court with jurisdiction in accordance with the law. 9.3 Where a clause of the Agreement is invalid or unenforceable for whatever reason, the clause in question shall be deemed separable and shall not affect the validity and enforceability of the remaining clauses, and shall be binding on the Parties. 9.4 In case of any discrepancy among multiple language versions that the Agreement adopts, e.g. the Chinese version and English version, the Chinese version shall prevail.
In case of any question about the Agreement or the Service, you can contact us as follows and will be provided with necessary assistance. China E-mail: TANKAPP@gwm.cn Hotline: 400-666-6688 Address: No. 2266, Chaoyang South Street, Baoding City, Hebei Pro, P.R. China Postal code: 071000 Outside China E-mail: email@example.com Hotline: 0086 312 2196670 Address: No. 2266, Chaoyang South Street, Baoding City, Hebei Pro, P.R. China Postal code: 071000